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Minnesota State University, Mankato
Minnesota State University, Mankato

ITS Service Detail

Page address: https://mnsu7700france.info.mnsu.edu/its/services/detail.php?id=94118e24a199966514e5444d2da2b8ea7c551c2aa7

MavCLASS

IT Professional Services MNSU - Standard service impacted
MavCLASS Student Success App provides reminders for students of their assignments, papers, projects and tests early enough to help them get better grades.   Available from Google Play Store and Apple’s App Store; installs on Android and iPhone smartphones; connection to University server with student course assignment information entered. When upcoming assignments require action by the student, an alert is sent to smartphone with Student Success app installed to prompt user feedback on progress toward completion of assignment.
Service Categories
  • MavCLASS App Incident

    MavCLASS is not functioning as it should be.

  • MavCLASS App Service Request

    Request for information on using the MavCLASS App

Customers
Students
Service Locations
All Campuses
Service Level Agreement: MNSU - Standard
Standard Service Level Agreement:
* Normal Response Time - 1 business day
* Normal Resolution Time- 5 business days

* Important Response Time – 1 business day
* Important Resolution Time- 3 business days

* Critical Response Time – 4 hours
* Critical Resolution Time - 1 business day
Need help? Submit a ticket.
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